Roadside Repair & Towing

Four things get us to you fastest: exactly where you are (highway and mile marker beats a street name every time out here), what you're driving and whether it's loaded, what it's doing or what it did, and whether you're somewhere safe. If you're on a shoulder in the dark, say that first — it changes what we send and how fast.

Light and medium duty — personal trucks, cars, SUVs, vans, and medium-duty box trucks and service vehicles. If you're down in a loaded Class 8 combination, that's a heavy-duty recovery and we'll tell you honestly on the phone and help you get the right operator rolling rather than send the wrong truck at your expense.

Often, and it's usually the cheaper outcome, which is why we ask questions before we dispatch. Jump starts and no-starts, gelled fuel and plugged filters, an air leak, a blown line, a belt, a battery, an alternator, a lighting fault, a tire — plenty of these get handled where the truck sits. What we won't do is patch something that shouldn't be driven and wave you back onto the highway.

The Mat-Su Valley core — Wasilla, Palmer, Big Lake, Houston, Knik-Goose Bay, Meadow Lakes, Butte — plus the Parks and Glenn Highway corridors around them. Farther out, call and ask. We'd rather tell you a straight yes or no than leave you waiting on a truck that was never coming.

Call and describe it. A no-start in the cold is usually one of three things: a battery bank that can't deliver cranking amps at that temperature, fuel that's gelled and plugged the filter, or a block heater or plug-in that didn't do its job overnight. Two of those we can often handle where you sit. The third might be a tow. Either way, don't keep cranking — you'll turn a repair into a starter and a battery bank.